Shipping and Delivery Policies
Shipping is available via USPS or UPS; you can select either service upon checkout. Delivery times may vary based on the shipping service you choose. Orders are processed in our studio within 2-3 days. Typically, orders shipping within Ohio and the surrounding states arrive 1-2 days after the ship date. We cannot guarantee delivery dates once the order has been handed off to the shipping carrier.
If an order has been marked as delivered, we are unable to provide replacement items. Orders that arrive damaged can be refunded or replaced with the same item. If you haven't received your package or your item arrives damaged, please let us know by filling out the form on the contact page.